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AI Generation Failed

Resolve issues when Cloudairy's AI generation features fail or don't produce results. Follow these troubleshooting steps.

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Written by Bhumika
Updated over 3 weeks ago

Steps

  1. Check your AI credit balance in Settings > Profile > AI Credit Used

  2. Ensure you have credits remaining for your plan

  3. If low on credits, you may need to wait for your monthly reset

  4. Try rephrasing your prompt with clearer or more detailed instructions

  5. Clear any selected elements and try again from a blank canvas

  6. Verify your internet connection is stable

  7. Try generating again after waiting a few moments

  8. If persistent, contact support with your prompt and error details

Notes

  • Free plan: 10 AI credits per day

  • Starter plan: 500 credits per month

  • Business plan: 1000 credits per month

  • Credits reset at the beginning of each cycle

  • Complex prompts may use more credits

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