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Export Issues

Troubleshoot problems when exporting boards or presentations from Cloudairy. Resolve export errors and quality issues.

B
Written by Bhumika
Updated over 3 weeks ago

Steps

  1. Verify you have Editor or higher permissions on the board

  2. Check that the board file size isn't too large (>50MB)

  3. Ensure all elements are visible (unhide any hidden layers)

  4. Try exporting to a different format (PDF, JPG, PNG, SVG)

  5. Reduce animations or effects and try exporting again

  6. Clear your browser cache and try the export again

  7. Try using a different browser for the export

  8. Check your available disk space for the downloaded file

Notes

  • Exports work best with modern browsers

  • Hidden elements won't be included in exports

  • High resolution exports create larger files

  • Animations may not export to all formats

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