What Counts as a Member?
A member is anyone with a paid seat on your workspace. This includes workspace admins, editors, and contributors. Guests, visitors, and viewers do not count as members and are free.
Adding Members Mid-Cycle
When you add a new member during a billing cycle, you are charged a prorated amount for the remainder of that cycle. For example, if you add a member halfway through the month, you pay half the monthly rate for that member.
Removing Members
When you remove a member, they retain access until the end of the current billing period. You will not be charged for that member in the next billing cycle. Prorated refunds are not issued for member removals mid-cycle.
Guests and Visitors
Visitors (Starter plan): Unlimited visitors with editing rights at no additional cost.
Guests (Business and Enterprise): Unlimited guests at no additional cost.
This means external collaborators, clients, and stakeholders can access your boards without increasing your member count or billing.